Support

Email support@aitradingbotapp.com. Include your phone model and what you were doing when the problem happened.

Notifications aren't arriving

In the app, open Profile > Notification problems. It shows whether notifications are allowed on your phone and whether your device is registered.

Why are there no prices on the Markets screen?

Live prices appear only when they come from a feed we can display. Signals still show their entry, stop and target.

What does Backtested mean?

The trade was replayed on historical prices using the strategy's rules. It wasn't published at the time, and it isn't counted in the live record.

Does the app trade for me?

No. It doesn't connect to a broker and doesn't place trades.

Deleting your data

See how to delete your data.